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TOEIC Workplace English

TOEIC Workplace Basics

Core words for jobs, offices, customers, schedules, projects, and everyday work tasks.

Independent TOEIC study resource — not official exam material.

  • Teens and up
  • Work & career
  • Medium · B1
  • 30 words

The words

Every word in this set, with what it means. Tap a word to hear it.

agenda
a list of topics to be discussed at a meeting
“The first item on the agenda is the launch date.”
appointment
an arranged time to meet someone or do something
“I have an appointment with the supplier at two.”
colleague
a person who works with you
“My colleague will answer questions while I am away.”
customer
a person or organization that buys a product or service
“The customer asked when the order would arrive.”
department
a section of an organization with a particular purpose
“Please send the form to the finance department.”
employee
a person who is paid to work for an organization
“Every employee must complete the safety training.”
equipment
the tools or machines needed for a particular activity
“The new equipment should arrive next week.”
invoice
a document showing what has been sold and how much it costs
“The supplier emailed the invoice after delivery.”
manager
a person responsible for controlling or organizing part of a business
“Ask your manager if you need to change the shift.”
schedule
a plan that shows when work or events will happen
“The delivery schedule changed because of the storm.”
deadline
the latest time or date for completing something
“The team has a Friday deadline for the proposal.”
deliver
to take goods, services, or information to a person or place
“We can deliver the replacement part tomorrow.”
confirm
to show that something is true or definitely arranged
“Please confirm the meeting room by email.”
arrange
to organize or plan something
“I will arrange transport from the airport.”
attend
to go to an event, meeting, or place
“All new staff attend a short orientation session.”
available
free to use or able to be obtained
“The manager is available after three o'clock.”
hire
to give someone a job or pay for a service
“The company plans to hire two customer-support agents.”
improve
to make something better or more effective
“The new form should improve the ordering process.”
report
a written or spoken account of information or events
“She prepared a monthly sales report.”
project
a planned piece of work with a particular aim
“The project is scheduled to finish in June.”
benefits
advantages or extra services provided by an employer
“The job offers health benefits and flexible hours.”
branch
a local office or part of a larger organization
“The Toronto branch handles customer accounts in the region.”
contract
a formal written agreement between people or organizations
“Please read the service contract before signing it.”
corporate
relating to a company or business organization
“The corporate office approved the new training budget.”
expense
money spent on a particular activity or purpose
“Keep the receipt so you can claim the travel expense.”
interview
a formal meeting in which someone is asked questions for a job or study opportunity
“She has an interview with the marketing team tomorrow.”
manufacture
to make goods, usually in large quantities
“The factory manufactures parts for electric vehicles.”
promotion
a move to a more important job or an activity that advertises something
“He received a promotion after leading the successful project.”
recruit
to find and employ someone for a job
“The company plans to recruit several customer-service agents.”
warehouse
a large building used to store goods before they are sold or delivered
“The order is waiting in the warehouse for inspection.”